The 2025 Release Wave 2 for Dynamics 365 Contact Centre introduces some of the most significant advancements yet in AI, automation, and omnichannel service. Running from...
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The AI landscape in November 2025 is more competitive than ever, with new models, hybrid tools, and enterprise platforms emerging almost monthly. Yet the core question remains the same: which...
Microsoft has quietly, but fundamentally, reimagined what it means to build, automate, and personalise work inside M365. The latest Copilot update introduces three groundbreaking tools: App...
Artificial intelligence isn’t on the horizon anymore; it’s here, embedded in the way organisations work, collaborate, and serve customers. Satya Nadella’s latest letter to shareholders and...
This week has been full of major announcements from Microsoft, ranging from breakthroughs in AI agent frameworks and enterprise security, to updates in...
Artificial Intelligence and smarter digital tools continue to transform how we work, create, and collaborate. Microsoft’s latest wave of updates showcases how Copilot is embedding itself...
When customers tell you they can’t meet repayments, you’re in hardship territory, where the National Credit Code, ASIC’s RG...
Microsoft has continued its focus on AI-powered productivity, delivering new features across Windows, Copilot, and Excel that make work more seamless and efficient. These innovations...
Artificial Intelligence (AI) often sparks debates about its impact on jobs, with fears that machines will replace human workers. However, the reality is far more nuanced. AI and automation...
With AI agents now capable of independent decision-making, proactive communication, and seamless integration into daily workflows, businesses are finding that these digital entities...
The Microsoft Power Platform 2025 Release Wave 2 brings a robust collection of updates and innovations across Power Apps, Power Automate,...
Microsoft is leading the charge with recent announcements spanning AI-powered browsing, natural language app development, and even quantum computing breakthroughs, it’s clear the next generation of...